Your medical records,
finally explained.
You got the results. You still have questions. Medical Care Explained gives you clear, plain-language explanations of lab reports, imaging findings, and medical records — so you can have better conversations with your own clinician.
No diagnosis. No treatment. No prescriptions. Educational consultation only.
The system wasn't designed
to explain itself
The reality
Most people leave appointments with results — but not clarity
Lab values, radiology findings, medical terminology — reports are written for clinicians, not patients. Feeling confused doesn't mean something is wrong with you. It means no one took the time to explain it.
What this service is
- An educational review of existing medical records
- Translation of medical terminology into plain language
- Context about how clinicians interpret results
- Help preparing informed questions for your care team
- A written summary you keep
Our approach
Education and context, without diagnosis or pressure
Medical Care Explained gives you a thorough, unhurried review of what your results show, what they don't show, and the questions worth bringing back to your own care team. Knowledge is how you take charge of your health.
What this service is not
- Medical diagnosis or treatment
- Prescriptions, medical orders, or referrals
- Emergency or urgent care
- Ongoing medical management
- A replacement for your personal clinician
Choose what you need
Flat-fee pricing. No insurance billing. No unexpected costs. Payment is required in advance.
Lab Report Review
$125
- Plain-language explanation of existing lab results
- Context for normal and abnormal findings
- Points to discuss with your clinician
- Written consultation summary
- Up to 3 related reports from the same time period
Imaging Report Review
$195
- Review of the written radiology report (not raw images)
- Explanation of findings and medical terminology
- Common follow-up questions to ask your clinician
- Written consultation summary
Follow-up Written Question
$50 / question
- One focused clarification on previously reviewed records
- Written response only
- No ongoing message threads
20-Minute Consultation
$150
- Phone or video call
- Time-limited, structured discussion
- Focused on education and interpretation
- Requires prior upload of records
30-Minute Consultation
$225
- Phone or video call
- Time-limited, structured discussion
- Focused on education and interpretation
- Requires prior upload of records
Medical Record Review
Contact us
- Plain-language summary of medical visit notes
- Simple outline of diagnoses and findings
- Points to discuss with your clinician
- Written consultation summary
Commonly selected packages
Bundle a review with a live consultation for a complete walkthrough of your results.
Lab Review + 20-Min Call
Full written review plus a live discussion of your lab results
$275- Complete lab report review with written summary
- 20-minute phone or video follow-up call
- Questions answered in real time
Imaging Review + 30-Min Call
Radiology report explained with a full live Q&A session
$325- Complete imaging report review with written summary
- 30-minute phone or video follow-up call
- Terminology explained, questions answered
Important notes
- Fees are for time and expertise reviewing and explaining medical information
- Payment is required in advance
- Insurance is not accepted
- This service does not replace care from your personal clinician
Simple, structured, and at your pace
Upload your records
Share the lab report, imaging report, or medical notes you'd like reviewed securely through our booking system.
Independent review
Your materials are carefully reviewed — what the report shows, what it doesn't, and how clinicians typically interpret similar findings.
Optional live discussion
If selected, we meet by phone or video to walk through the information and address your questions directly.
Written summary
You receive a clear, plain-language summary highlighting key points and questions to discuss with your own clinician.
This service is for people who want
to feel more informed
Clarity without pressure
Plain-language explanations without the time constraints of a typical appointment.
Better conversations with your clinician
Understand what questions to ask and how to discuss results more confidently.
Independent perspective
An educational review focused on understanding — not on diagnosing or directing care.
Time to think and process
Medical information can be overwhelming. This service provides space to absorb it at your own pace.
Reduced confusion and anxiety
Knowing what a report does — and doesn't — mean can help reduce unnecessary worry.
Transparent, upfront pricing
Flat fees with no insurance billing or unexpected costs. You know exactly what you're paying before you book.
This service is not appropriate for everyone
Please read this carefully before booking. Medical Care Explained is an educational service — not medical care.
If you have urgent concerns or new symptoms, please seek in-person medical care or emergency services.
Expert review you can trust
Sharon Thompson, MD, MPH, FACOG
Principal ReviewerDr. Thompson is a Harvard-trained physician with over 20 years of experience in women's health, prevention, menopause, and hormonal management. She holds a Masters degree in Public Health and combines deep clinical expertise with a commitment to health education and disease prevention.
She completed her residency at Harvard-affiliated Brigham and Women's and Massachusetts General Hospitals, and is a Clinical Assistant Professor of Obstetrics and Gynecology at the University of Arizona School of Medicine.
Medical Care Explained exists because every patient deserves to understand what their results mean — and to feel confident walking into their next appointment.